Your personal information belongs to you. This page explains exactly what Jackbit collects, why we collect it, how we use it, and what rights you have over your own data.
Your Privacy Matters: Jackbit is committed to protecting the personal information of every player. This Privacy Policy explains how jackbit.one handles your data in plain, straightforward language. If you have questions after reading this, contact our support team at any time.
This Privacy Policy applies to all users of the Jackbit platform, including registered players, visitors to jackbit.one, and anyone who contacts Jackbit through any channel. It covers how Jackbit collects, stores, uses, and protects personal data in connection with the operation of the platform.
Jackbit takes data privacy seriously. The platform is built for players in Bangladesh, and we understand that trust is the foundation of everything. When you share your personal information with Jackbit — whether during registration, when making a deposit, or when contacting support — you are trusting us to handle it responsibly. This policy explains exactly how we do that.
By registering an account or using the Jackbit platform, you confirm that you have read and understood this Privacy Policy and that you consent to the collection and use of your data as described here. If you do not agree, please do not use the platform.
Jackbit collects different types of personal data depending on how you interact with the platform. The main categories are:
Note: Jackbit only collects data that is necessary for operating the platform, verifying your identity, processing payments, and complying with legal obligations. We do not collect data beyond what is needed for these purposes.
Jackbit collects personal data through the following channels:
| Source | Data Collected |
|---|---|
| Registration form | Name, date of birth, email, phone number, address |
| KYC verification | ID documents, proof of address, selfie |
| Deposit / withdrawal | Payment method details, transaction amounts |
| Platform activity | Games played, bets placed, session data, login history |
| Device / browser | IP address, device type, OS, browser version |
| Support interactions | Chat logs, email content, complaint records |
| Cookies | Session tokens, preferences, analytics data |
Jackbit uses your personal data for specific, legitimate purposes. We do not use your data for anything beyond what is described below:
Marketing opt-out: If you no longer wish to receive promotional emails or messages from Jackbit, you can unsubscribe at any time by contacting support or using the unsubscribe link in any marketing email. Opting out of marketing does not affect your ability to use the platform.
Jackbit processes your personal data on the following legal grounds:
Jackbit does not sell your personal data to third parties. Your information is never shared with advertisers, data brokers, or any external party for commercial purposes. However, Jackbit may share your data with the following categories of third parties where necessary:
To process deposits and withdrawals, Jackbit shares relevant financial information with payment service providers such as bKash, Nagad, and Rocket. These providers are bound by their own privacy and security obligations and only receive the data necessary to complete your transaction.
Jackbit uses third-party KYC verification providers to confirm the identity of players. These providers process your identity documents and verification data in accordance with their own privacy policies and applicable data protection regulations.
Jackbit works with technology partners who provide hosting, security, analytics, and platform infrastructure services. These partners may process certain data as part of delivering their services to Jackbit and are contractually required to handle your data securely and only for the purposes specified.
Jackbit may be required to disclose your personal data to law enforcement agencies, regulatory bodies, or other authorities where required by law or where Jackbit has a good-faith belief that disclosure is necessary to prevent fraud, protect the safety of players, or comply with a legal obligation.
Your data stays protected: In every case where data is shared with a third party, Jackbit ensures that appropriate data protection agreements are in place. Your data is only shared to the extent necessary and is never used by third parties for their own marketing or commercial purposes.
Jackbit retains your personal data for as long as your account is active and for a period after account closure as required by law and operational necessity. The general retention periods are as follows:
| Data Type | Retention Period |
|---|---|
| Account and identity data | Duration of account + 5 years after closure |
| Financial transaction records | Minimum 5 years (AML compliance requirement) |
| KYC verification documents | Duration of account + 5 years after closure |
| Support communications | 3 years from the date of the interaction |
| Platform usage and game logs | 2 years from the date of activity |
| Marketing consent records | Until consent is withdrawn + 1 year |
After the applicable retention period, your data is securely deleted or anonymised so that it can no longer be linked back to you. If you request account closure, Jackbit will begin the deletion process for data that is not subject to a legal retention requirement.
Jackbit takes the security of your personal data seriously and implements a range of technical and organisational measures to protect it from unauthorised access, loss, or misuse. These measures include:
If a breach occurs: In the unlikely event of a data breach that affects your personal information, Jackbit will notify affected players as quickly as possible and take immediate steps to contain and remediate the breach. We will also report the incident to relevant authorities where required by law.
While Jackbit takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. You also play a role in keeping your account safe — use a strong password, do not share your login credentials, and contact support immediately if you notice any suspicious activity on your account.
Jackbit uses cookies and similar tracking technologies to operate the platform, remember your preferences, and understand how players use the site. A cookie is a small text file stored on your device when you visit a website.
You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the Jackbit platform. For full details on how to manage cookies in your browser, refer to your browser's help documentation.
As a Jackbit player, you have the following rights over your personal data. To exercise any of these rights, contact the Jackbit support team via live chat or email at [email protected].
Request a copy of the personal data Jackbit holds about you at any time.
Ask us to correct any inaccurate or incomplete personal data we hold about you.
Request deletion of your personal data where it is no longer needed or where you withdraw consent, subject to legal retention requirements.
Ask Jackbit to restrict processing of your data in certain circumstances, such as while a dispute is being resolved.
Receive your personal data in a structured, machine-readable format so you can transfer it to another service if you choose.
Object to the processing of your data for marketing purposes or where processing is based on legitimate interests.
Jackbit will respond to all data rights requests within a reasonable timeframe. In some cases, we may need to verify your identity before processing a request to ensure your data is not disclosed to an unauthorised party.
The Jackbit platform is strictly for adults aged 18 and over. Jackbit does not knowingly collect personal data from anyone under the age of 18. If we become aware that a minor has registered an account or provided personal data, we will immediately close the account and delete all associated data.
If you believe a minor has accessed the Jackbit platform, please contact support immediately at [email protected] so we can investigate and take appropriate action.
Jackbit may update this Privacy Policy from time to time to reflect changes in the platform, legal requirements, or data handling practices. When changes are made, the updated policy will be published on this page with a revised "Last Updated" date.
For significant changes that affect how your data is used, Jackbit will notify registered players via email or an in-platform notification. We encourage you to review this page periodically to stay informed about how your data is being protected. Continued use of the platform after any update constitutes acceptance of the revised Privacy Policy.
If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how Jackbit handles your personal information, please get in touch:
We take all privacy concerns seriously and will respond to your enquiry as quickly as possible. For data rights requests, please include your registered email address and a brief description of your request so we can process it efficiently.
Six ways Jackbit keeps your personal data safe every single day.
Every piece of data you send to Jackbit travels over an encrypted SSL/TLS connection. Your login details, payment information, and personal data are protected from the moment they leave your device.
Jackbit never sells your personal data to advertisers, data brokers, or any third party for commercial gain. Your information is used only to operate your account and improve your experience on the platform.
Identity verification protects every player on the platform. By confirming who you are, Jackbit prevents fraudsters from accessing accounts and ensures that withdrawals always go to the right person.
Jackbit uses cookies only for essential platform functions, user preferences, and anonymous analytics. Marketing cookies are only active where you have given explicit consent, and you can opt out at any time.
Jackbit keeps your data only for as long as it is needed. Once the retention period ends, data is securely deleted or anonymised. You always know how long your information is held and why.
Access, correct, delete, or export your data at any time. Jackbit's support team is available 24/7 to handle data rights requests quickly and without unnecessary friction.
Jackbit is built on trust. Now that you know how we protect your privacy, register your account and enjoy live casino games, slots, and more — with full confidence that your data is in safe hands.